Quarterly Tarot/Oracle Box:

What’s Included?
Each Quarterly Tarot/Oracle box features **at least 6 items** with a total retail value of $100 or more. Expect a full-size Tarot or Oracle deck, unique jewelry, and a mix of “witchy” and lifestyle items that create a fresh, thematic experience each time. Check out past boxes for a preview of what you might receive!

When Does It Ship?
Quarterly boxes ship around the 15th-20th of the box month (November, February, May, and August). You’ll receive a tracking email once it ships—please check your spam folder if it hasn’t arrived by the 20th.

When Does My Subscription Renew?
Your subscription renews on the **last day of the month prior to each box month. (e.g., October 31 for November’s box, January 31 for February’s box).

Can I Purchase a Single Box or Gift?
At this time, only subscriptions are available for the Quarterly Tarot/Oracle box and T-shirt of the month. However, you can subscribe and cancel right away to avoid future billing.

Can I Skip a Box if I Already Own the Deck or Want a Break?
Yes! Skipping a box keeps your subscription active. We release spoilers on Instagram and our website so you’ll know if you already have the featured deck. To skip, simply log in to your account or contact us.

T-Shirt of the Month:

What’s Included?
Each month features an exclusive T-shirt with a bold design. Shirts are made with high-quality materials and inspired by witchy, gothic, and unconventional styles. You can also add on the accessory option for an extra $8, which gets you the t-shirt and something to go with it!

How does the sizing run?

All shirts are unisex sized for the perfect fit!  Adult sizes S-5XL.

Can I exchange my size after I receive it?

Got the wrong size? No worries—if we have your size in stock, we'll gladly swap it out for you. Just shoot us an email at customerservice@nineofearth.com for the next steps.

You cover shipping it to us, and we'll take care of getting the right one back to you!

What if I get a design I don’t like?

Not possible! Just kidding... We’ll give you hints about the upcoming T-shirt design. If it’s not your vibe, you can pause or cancel your subscription before the rebill date.

When Does It Ship?
Monthly T-shirts ship around the 15th of each month. To receive the current month’s T-shirt, please order by the 3rd. Orders placed after the 3rd will roll over to the following month.

When Does My Subscription Renew?
T-shirt subscriptions renew on the 1st of each month.

One-Time & Special Edition Boxes:

What Other Boxes Do You Offer?
In addition to our Quarterly Tarot/Oracle and T-shirt subscriptions, we occasionally release special one-time boxes in between. These limited-edition boxes are announced through email, so make sure you are subscribed to our email list so you don't miss out.

Managing Your Subscriptions:

How Do I Cancel?
Cancel anytime before your rebill date. Log in to your account here:

https://customers.shop.paywhirl.com/4546887770/account/ or email us at customerservice@nineofearth.com for assistance.

Trouble Logging In?
If your login isn’t working, it may be because you haven’t activated your account. Contact us, and we’ll resend your activation link so you can manage your subscription.

Can I Skip Instead of Canceling?
Absolutely! Skipping a month keeps your account active without billing you for that month. Reach out or log in to skip.

Shipping & Returns:

Do You Ship Internationally?
Yes, we ship worldwide. Please note that international customers are responsible for any customs fees or foreign transaction charges imposed by their bank.

What’s Your Return Policy?
Due to the limited nature of our subscription boxes, all sales are final. If any item arrives damaged or missing, contact us at customerservice@nineofearth.com, and we’ll make it right!

Let us know if you have any further questions—our team is here to help make your experience magical!